“We answer every IT call in under 30 seconds.”

I built this company because businesses deserve IT that actually works. You shouldn’t wait hours for help or explanations. With us, your tech just runs.

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Nic Connor
CEO
Shartega IT

Why choose Shartega IT?

We stand by our guarantees and keep your business moving forward. Our clients trust us for a reason.

01

Always there for your business, since 2001

Our Shartega Always There Commitment means you get reliable, long-term IT support in Des Plaines. We’re here through every tech shift, so you always have a partner you can count on.

02

90-day payroll productivity guarantee, or your first month credited

If Shartega Complete IT doesn’t boost your team’s productivity and reduce disruptions, your first month is on us. That’s business IT support with real accountability and zero risk.

03

Free AI firewall upgrade for new clients

Switch to Complete IT and get a next-generation AI-powered firewall at no upfront cost. Our Security-First Upgrade Initiative keeps your systems protected with the latest technology in IT services in Des Plaines.

04

Transparency before signature, every detail explained

We walk you through every part of our service, including what’s included, billing, and response times. No surprises—just clear, honest IT solutions for your business.

05

Monthly onsite accountability visits, not just remote support

Every month, we’re onsite to proactively check your systems and prevent issues before they start. That’s how we deliver IT support services that truly work for you.

06

Three times the proactive investment in your IT

We spend three times more on proactive IT than most providers. This keeps you secure, compliant, and efficient, so your business can keep moving forward with confidence.

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Our core services

Here’s what we do best to keep your business running smoothly every single day.

IT security

Protect your business with advanced IT security solutions that guard against threats and keep your data safe.

Professional services

Our expert team delivers professional IT support to help you plan, implement, and optimize your technology projects efficiently.

Managed IT services

Get complete managed IT services in Des Plaines with proactive monitoring, fast support, and a strategic roadmap for growth.

Consulting services

From AI strategy and cloud consulting to technology roadmaps and business planning, we help you make smarter technology investments that support future growth.

Why businesses trust us: award-winning support and real results

Bob Wendling

Sam was a busy man yesterday; he set up new printers in the shop (that were sorely needed), added them all to the network, deleted the old printers and got all the new ones tested and working. Thanks Sam

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Arman Dzafic

Great experience, and fast to resolve my issue. Love it!

-Arman at Audi EK.

Ryan Bayer

This company does a great job. I usually work with Aleks, and he is always quick and spot on with fixing the issue on the first try.

Bob Wendling

Sam was a busy man yesterday; he set up new printers in the shop (that were sorely needed), added them all to the network, deleted the old printers and got all the new ones tested and working. Thanks Sam

Isher Amigon

Service is good and every question I had was answered. Very helpful

Ryan Bayer

This company does a great job. I usually work with Aleks, and he is always quick and spot on with fixing the issue on the first try.

Arman Dzafic

Great experience, and fast to resolve my issue. Love it!

-Arman at Audi EK.

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Frequently Asked Questions

How does your approach to IT services in Des Plaines stand out?

We take a proactive approach to IT services in Des Plaines, focusing on preventing issues before they impact your business. Our unique Shartega Performance Guarantee means you’ll see visible improvements in your systems within 90 days or your first month is credited.


Our team invests three times more in proactive IT, so you’re always ahead of threats and downtime. We also provide monthly onsite visits to ensure everything runs smoothly.


With us, you get reliable support, clear communication, and a true partner invested in your long-term success.

What makes your IT support different from other providers?

Our IT support is built on reliability, transparency, and accountability. We don’t just react to problems—we prevent them with monthly accountability visits and a dedicated Onboarding Champion for every new client.


We also offer the Payroll Productivity Guarantee, so if your team doesn’t see improved productivity within 90 days, your first month is credited. That’s how we deliver business IT support you can trust.


Your business benefits from fewer disruptions, faster response times, and a focus on long-term results.

Can you help my auto dealership scale with your IT company?

Absolutely. We specialize in supporting auto dealerships and businesses with 20–300 users, focusing on those with 30+ users who need scalable IT solutions.


Our IT company in Des Plaines provides a clear roadmap for growth, modernizing your technology and reducing recurring issues. We work closely with your team to ensure you have the tools and support needed to scale smoothly.


With Shartega IT, your dealership can grow confidently, knowing your IT is ready for the future.

What’s included in your IT solutions for Des Plaines businesses?

Our IT solutions include proactive monitoring, security upgrades, strategic planning, and ongoing support tailored to your business needs. We start with a full assessment and walk you through what’s included, what’s not, and how we’ll work together.


We also provide a next-gen AI firewall at no upfront cost when you move to Complete IT. Our goal is to deliver IT support in Des Plaines that’s transparent and effective.


You get peace of mind, knowing exactly what to expect and how your technology will improve.

How does your IT outsourcing process work?

Our IT outsourcing process is simple and stress-free. We assign you a dedicated Onboarding Champion who manages every step, coordinates our team, and provides weekly updates.


We handle the entire transition, making sure there’s no disruption to your operations. If you ever feel we’re not meeting your expectations, our No More Bad MSP Experience Guarantee lets you transition away at no cost.


This means you get expert IT support services without the headaches or risks.

How fast is your response time for IT support in Des Plaines?

We pride ourselves on fast, reliable IT support in Des Plaines. Our team is always available, and we provide monthly onsite visits to catch issues before they become problems.


For urgent needs, our escalation process ensures you get help quickly, and you always know what to expect. We keep our clients informed at every step, so there are no surprises.


Your business gets the dependable support it needs to stay productive and secure.